Services

A luxurious outdoor pool at a modern villa with a scenic view of the ocean, lush greenery, and blue sky. There are lounge chairs with rolled towels, large white umbrellas, a shaded pavilion, and decorative plants.

Private yoga lessons? Thai massages by the pool?

Your stay at Saensook includes dedicated guest management and concierge services. Below, find a sample of both included and additional services available to you.

What’s included with your stay?

1. Breakfast and daily housekeeping

Complimentary breakfast: Each morning begins with a complimentary breakfast featuring any style of eggs, toast, cereal, fruit, sausage and bacon, served with tea, coffee, and juice.
Daily housekeeping: Daily housekeeping is provided in each guest room and the common living areas of the house. This includes making the beds, emptying the rubbish bins, sweeping the floor and light tidying. Bed linens are changed twice weekly and pool towels are refreshed as needed.
Optional Chef’s lunch: Guests pay ingredient cost + 20% of the grocery bill.

2. On-Site Staff & Property Care

A professional team of two full-time, live-in staff provide household care and support during your stay at Saenook. In addition, a garden team maintains the grounds, pool, pond and tropical plants.

Other staff will be on site periodically throughout your stay for pool maintenance, as well as to provide any concierge services you require.

3. Guest Management & Concierge

A dedicated guest manager and team oversees your booking and stay at Saensook. When you arrive, a guest manager will meet you for a walkthrough and introduction and make sure you're settled in. Afterward, you’ll be added to a private chat with three of your assigned managers for quick answers to anything you might need.

4. Complimentary Airport Transfers

Begin your holiday the moment you land. Your stay includes complimentary round-trip airport transfers, where professional drivers greet you with refreshing cold towels and drinking water to ensure a true five-star welcome from the very start.

Fluffy white waffle-weave bathrobes hanging neatly on wooden hangers, representing luxury bathroom amenities at Saensook eco villa, Koh Samui

A large glass bowl filled with fresh tropical fruit, including a pineapple, bananas, and citrus, resting on a kitchen counter at Saensook villa

Optional Guest Services

Enhance your stay with these upgrades (additional fees apply)

1. In-Villa Dining

Prefer that someone else does the cooking? You can easily book in-villa dining with Saensook's private chef to cook your favourite Thai dishes. Request a dining menu from your guest manager.

2. In-Villa Massages & Spa

Massage therapists can bring personalized spa treatments directly to you. Enjoy a massage or other treatment either in the poolside sala or air-conditioned comfort in your room.

3. Photography

Book a professional photographer to capture your family portrait on Koh Samui or to celebrate a special occasion. Take advantage of golden hour and sunset for some extra-special backdrops.

4. Private Taxi Service

Avoid the stress of navigating local transport. Your guest manager can arrange 24/7 private taxi and transport service with their trusted team of drivers. They use comfortable, high-end 4x4 SUVs and vans, ideal for Koh Samui’s steep hills.

5. Car Rental

Your guest manager can easily arrange car rental during your stay, including direct drop-off and pick-up at the house (so you don’t waste a minute of your trip). Car options include compacts, sedans and SUVs.

6. Tours & Excursions

Whether you want to charter a private boat, book a tour around Koh Samui, visit an ethical elephant camp, or tee off at a championship golf course, your guest manager can arrange the perfect island excursion for you.

7. Private Yoga Class

Treat yourself and your group to a private yoga class without leaving home. Whether you want a restorative flow session beside the pool or a custom one-on-one session in the sala, your guest manager will gladly arrange it.

8. Nanny & Childcare

Your guest manager can arrange childcare with Koh Samui's top childcare provider. Every nanny is CPR and Advanced First Aid certified by Bangkok Hospital. Please book a minimum of four hours (one nanny per two children).

9. Grocery Delivery

Arrive to a pre-stocked kitchen. Ask your guest manager for a grocery order list to pre-order groceries, favourite snacks and drinks; ready and waiting for your arrival. (Ask for anything and everything coconut – it’s Koh Samui’s speciality).

10. Laundry Services

Professional laundry service is available when needed. Turn-around takes approximately 24 to 48 hours from pick-up and includes ironing.

Check Availability & Inquire